[macOS] UI Issues, Random Crashing, and Unresponsive Properties #10646
Comments
|
The crash in Issue 1 is due to an extremely outdated version of the StreamDeck plugin by a third-party other than Elgato. Update to the latest official version of the plugin. Please provide the actual crash log files. |
|
Thanks for the reply, Can I confirm what StreamDeck plugin we're talking about? I don't recall installing one, but I did have a Stream Deck years back before I sold it and maybe I had to install something back then I don't remember. Do I just search for OBS Stream Deck plugin or should I look for something more specific? Large crash log------------------------------------- Translated Report (Full Report Below) -------------------------------------Process: OBS [78948] Date/Time: 2024-05-07 01:00:04.6462 -0700 Time Awake Since Boot: 1300000 seconds System Integrity Protection: enabled Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 VM Region Info: 0 is not in any region. Bytes before following region: 4331618304 Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread Thread 1:: com.apple.CFSocket.private Thread 2:: tiny_tubular_task_thread Thread 3:: audio-io: audio thread Thread 4:: video-io: video thread Thread 5:: libobs: graphics thread Thread 6:: scripting: defer Thread 7: Thread 8: Thread 9:: caulk::deferred_logger Thread 10:: caulk.messenger.shared:high Thread 11:: caulk.messenger.shared:17 Thread 12:: com.apple.audio.IOThread.client Thread 13:: com.apple.audio.IOThread.client Thread 14: Thread 15:: ThreadPoolServiceThread Thread 16:: Chrome_IOThread Thread 17:: MemoryInfra Thread 18:: NetworkConfigWatcher Thread 19:: NetworkConfigWatcher Thread 20:: H11ANEServicesThread Thread 21:: ThreadPoolSingleThreadForegroundBlocking0 Thread 22:: CompositorTileWorker1 Thread 23:: ThreadPoolSingleThreadSharedForeground1 Thread 24:: ThreadPoolSingleThreadSharedBackgroundBlocking2 Thread 25:: ThreadPoolSingleThreadSharedForegroundBlocking3 Thread 26:: H11ANEServicesThread Thread 27:: H11ANEServicesThread Thread 28: Thread 29: Thread 30:: H11ANEServicesThread Thread 31:: H11ANEServicesThread Thread 32:: com.apple.NSEventThread Thread 33:: ThreadPoolBackgroundWorker Thread 34:: NetworkConfigWatcher Thread 35:: CacheThread_BlockFile Thread 36:: NetworkConfigWatcher Thread 37:: H11ANEServicesThread Thread 38: Thread 39:: ThreadPoolForegroundWorker Thread 40: Thread 41: Thread 42: Thread 43:: Dispatch queue: com.screenCaptureKit.screenSampleHandlerQueue Thread 44: Thread 45: Thread 46: Thread 47:: Thread (pooled) Thread 48:: Thread (pooled) Thread 49:: Thread (pooled) Thread 50:: Thread (pooled) Thread 51:: Thread (pooled) Thread 52:: Thread (pooled) Thread 53:: Thread (pooled) Thread 54:: Thread (pooled) Thread 55:: Thread (pooled) Thread 0 crashed with ARM Thread State (64-bit): Binary Images: External Modification Summary: VM Region Summary: REGION TYPE SIZE COUNT (non-coalesced) Full Report{"app_name":"OBS","timestamp":"2024-05-07 01:00:05.00 -0700","app_version":"30.1.2","slice_uuid":"05f88852-e115-3951-a587-89b2c4b925b3","build_version":"8576208847","platform":1,"bundleID":"com.obsproject.obs-studio","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.4.1 (23E224)","roots_installed":0,"name":"OBS","incident_id":"9EC296C8-8C11-4EB6-BE96-F4546A18673C"} ], ] Model: Mac14,9, BootROM 10151.101.3, proc 10:6:4 processors, 32 GB, SMC Thanks again for the help |
|
Anyone able to have a look at this? Thanks |
StreamDeckPlugin-carrot is a fork of the official StreamDeckPlugin that was made at a time when the latter did not officially support Apple Silicon. OBS plugins on macOS are located in one of these two locations:
Find the outdated plugin and delete it. If you still have issues after that, please provide a new OBS log and new crash log. |
Operating System Info
macOS 14
Other OS
No response
OBS Studio Version
30.1.2
OBS Studio Version (Other)
No response
OBS Studio Log URL
https://obsproject.com/logs/43mGShD3dGx1Op9E
OBS Studio Crash Log URL
No response
Expected Behavior
Accidentally added Capture Card source, when pressing delete on the source, it should be removed from the list.
When you try and click Properties or Filters, or double click a source, it should open the corresponding options UI.
Running a stream should operate without issue to input sources without any user input.
Current Behavior
The Capture Card source I accidentally added to just test when it was new, I try to remove it now and it instantly crashes OBS each time.
Double clicking sources in a list, or highlighting one and clicking Properties/Filters often doesn't respond at all. No crash usually, but the UI just does nothing.
I've run a few streams lately, gone about 30 minutes in before someone arrives to watch and tell me that both my game capture and microphone audio sources are muted. I tried to enter the properties window to both during the stream to fix it, but it just crashed OBS and killed my stream during.
Steps to Reproduce
Add the Capture Card source. Now try to delete it. It crashes OBS entirely and upon reopening, the source is still stuck there.
Add a few different sources (including the Capture Card source), then try to enter properties or filters windows with them. You can try double clicking or using the specific UI buttons. Nothing happens. Sometimes during a stream or recording if you try this, it will crash OBS entirely.
Try running a stream, and try opening a properties window for a source to edit something as you stream/record. It will crash OBS.
Anything else we should know?
Some of these issues may need to be tried multiple times. Some of these crash every single time for me, and some other times, it takes a few attempts to get it to replicate.
Screen.Recording.2024-05-06.at.4.26.28.AM.mp4
Issues 1 & 2 are shown in the recording.
The text was updated successfully, but these errors were encountered: