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[Issue]: Unable to access settings #11568

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gogo199432 opened this issue May 12, 2024 · 8 comments
Closed
1 task done

[Issue]: Unable to access settings #11568

gogo199432 opened this issue May 12, 2024 · 8 comments
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bug Something isn't working

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@gogo199432
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Please describe your bug

weird bug I'm having with 10.9 . Almost all my settings pages are invisible / it looks like they are slid up over the top of the screen. I can just barely make out some UI elements.

The following pages load for some reason: Notifications, Extensions/Catalogue, Extensions/Repos, Library/(bottom 3 options), Playback/(bottom 3 options)

kép

Reproduction Steps

Just simply "apt upgrade"-d my bookworm Debian box

Jellyfin Version

10.9.0

if other:

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Environment

- OS: Debian 12 (bookworm)
- Linux Kernel: 6.x
- Virtualization: Proxmox VM
- Clients: Browser (Firefox and Chrome)
- Browser: Firefox 125.0.3 and Chrome

Jellyfin logs

Could not access logs page. Systemctl didn't print anything at all.

FFmpeg logs

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Please attach any browser or client logs here

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Please attach any screenshots here

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Code of Conduct

  • I agree to follow this project's Code of Conduct
@gogo199432 gogo199432 added the bug Something isn't working label May 12, 2024
@jellyfin-bot
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Hi, it seems like your issue report has the following item(s) that need to be addressed:

  • The format of the environment section has been altered from the template.

This is an automated message, currently under testing. Please file an issue here if you encounter any problems.

@crobibero
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Try clearing browser cache.
Logs can be also be found directly on disk.

@jellyfin-bot jellyfin-bot added this to Needs triage in Issue Triage for Main Repo May 12, 2024
@gogo199432
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I have tried cleaning cache. Also as described I tried 2 separate browsers, same behaviour

@thornbill
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Any errors present in the browser console?

@gogo199432
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There are no actual errors in either journalctl or in the browser console. Last log is for logging in on the server side.

@mrboobek
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mrboobek commented May 12, 2024

Same here, after upgrading to latest docker cointainer from linuxserver.io I can't enter settings (blank screen).

Edit: Ok, after fresh install everything work as it should, looks like it was some third party skin error.

@gogo199432
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Apologies, apparenly I'm an idiot and I did have custom css too. I don't even remember importing it, must have been a couple of years ago. After deleting it from branding.xml, the settings load fine. I'll be closing this ticket :)

Issue Triage for Main Repo automation moved this from Needs triage to Closed/Done May 12, 2024
@keesfluitman
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keesfluitman commented May 13, 2024

Apologies, apparenly I'm an idiot and I did have custom css too. I don't even remember importing it, must have been a couple of years ago. After deleting it from branding.xml, the settings load fine. I'll be closing this ticket :)

Didnt work for me. i had a theme activated as well. Tried to delete the theme plugin manually, but no look to see the content yet to do anything. I guess i should go back to a backup, remove the theme and do it then. Or find if i can use CLI to deactivate the plugin or theme.

<?xml version="1.0" encoding="utf-8"?>
<BrandingOptions xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <LoginDisclaimer />
  <CustomCss>@import url('https://ctalvio.github.io/Kaleidochromic/default_style.css');:root {--accent: 98.00787045,121.00999580324999,204.99450000000002;}
:root {--rounding: 12px;}
</CustomCss>
  <SplashscreenEnabled>false</SplashscreenEnabled>
</BrandingOptions>

This is my branding.xml
removing the custom css doesnt help.

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6 participants