Make email templates translatable

[rijkvanzanten]

Currently, the email templates for reset-password and invite-user are hardcoded in English. We should figure out a way to use translation strings within these email templates in order to be able to send the email itself in the user's configured language.

We should also consider how this would work with custom email templates in mind.

[joselcvarela]

What should the language be of the invite-user email? Since the user is not yet on the platform, we can only rely on the inviter language or provide a way to specify the language for the email.

[benhaynes]

No updates, I'm afraid. The engineers are extremely busy at the moment, so we'll have to wait a bit for this one... or see if someone wants to sponsor its expedited development.

[snorbik]

Hi @benhaynes, we've been thinking about it again in our team. What we see as the best solution for the Directus team would be to add those strings that are used in invitation and password reset emails to the official language repo on Crowdin and then just use strings based on the user's set language. This wouldn't allow someone to change those text and "hack" the process and would give better internationalization to Directus apps everywhere. Do you think the approach would be possible?

[Pachat]

That is a point of view aimed to standardization and I understand it this way.

IMHO, the aim of a product as Directus is to give the maximum versatility upon solid implementations.

On my side, the content of the mail templates do not fit the needs of my application (and it is not a question of translation).
As I use only one language at the moment, I ended modifying the templates themselves directly.

My feeling is that language templates would be a better solution:
Ex.: ca-ES.password-reset.liquid used if it exists, otherwise password-reset.liquid as default.

[snorbik]

Our idea is the same as was presented here in a thread in September 2021.

With the actual strings being pulled from a centralized translations file that can be managed through https://locales.directus.io

Was there any update on that @rijkvanzanten ? Or is there any way we can help?

[rijkvanzanten]

@snorbik No updates yet. We're prioritizing new feature requests based on community interest and at the moment this isn't as highly ranked as other ideas.

While pulling the strings from Crowdin is most likely the way to go, it's not as trivial as just adding the strings to the existing config. The email template content is generated API-side, which currently doesn't have any translations support at all.

[rijkvanzanten]

Heya! Thanks for opening this feature request!

This feature request has received over 15 votes from the community. This means we'll move this feature request to the Under Review state!

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[w0kyj]

The current system emails:

• user invite
• password reset
• user registration

Possible Solutions:

• New directus_emails or similar system settings collection(s) with translations support to manage the system emails and any other emails the admin would like
• Allow for Crowdin translations of the system emails
• Add language selection to user invites that defaults to project language

[rbochenski]

Perhaps something like that would solve the problem:
#22452