[Question]: I'm getting "Something went wrong." error message - Am I doing something wrong?

[BristolJim]

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I'm getting "Something went wrong." error message - Am I doing something wrong?

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I've done a local docker installation of LibreChat as described here: https://www.librechat.ai/docs/local/docker

I've added my OpenAI API key and have tested many of the OpenAI models. I get the following response for all:

"Something went wrong. Here's the specific error message we encountered: An error occurred while processing your request. Please contact the Admin."

This is the payload for the API request to http://localhost:3080/api/ask/openAI:

{
  "text": "Test",
  "sender": "User",
  "isCreatedByUser": true,
  "parentMessageId": "4bc1cd9b-144c-433f-8999-415d575f44a3",
  "conversationId": "3533d3f9-9161-4bcb-842c-8103fd1f51a4",
  "messageId": "1214d487-9a4f-46b8-bdfb-9608d69f05a0",
  "error": false,
  "generation": "An error occurred while processing your request. Please contact the Admin.",
  "responseMessageId": "4bc1cd9b-144c-433f-8999-415d575f44a3",
  "overrideParentMessageId": null,
  "model": "gpt-3.5-turbo",
  "endpoint": "openAI",
  "key": "2024-06-15T09:34:54.322Z",
  "isContinued": false
}

This is the response:

event: message
data: {"message":{"messageId":"c192f31b-702e-4075-b8cd-6fdbcda75cba","parentMessageId":"4bc1cd9b-144c-433f-8999-415d575f44a3","conversationId":"3533d3f9-9161-4bcb-842c-8103fd1f51a4","sender":"User","text":"Test","isCreatedByUser":true},"created":true}

event: error
data: {"sender":"GPT-3.5","messageId":"29fd21c8-18b0-4b5d-a9db-58bb6c8e4920","conversationId":"3533d3f9-9161-4bcb-842c-8103fd1f51a4","parentMessageId":"c192f31b-702e-4075-b8cd-6fdbcda75cba","unfinished":false,"error":true,"final":true,"text":"An error occurred while processing your request. Please contact the Admin.","isCreatedByUser":false}

Any help appreciated.

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[danny-avila]

There’s actually not enough logs to know, can you check them in the ./logs directory from project root? In particular the error logs would be helpful

[BristolJim]

Ah, Logs, yes.

I found the following response in from the OpenAI API in the error log:

"code":"insufficient_quota",
"message":"You exceeded your current quota, please check your plan and billing details. ...",

Thanks for your quick reply. I'll check my OpenAI account.

[lukasz4547]

Hello, i actually got the same error on both desktops. I tried change API, restart docker, libre, pc, internet. I also added more credit on open ai but nothing resolve that problem. It worked before and stop working like 3 days ago,