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Missing confirmation message after CKAN contact form submission #220

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popovayoana opened this issue May 15, 2024 · 2 comments
Open

Missing confirmation message after CKAN contact form submission #220

popovayoana opened this issue May 15, 2024 · 2 comments
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in progress the work is in progress

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@popovayoana
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popovayoana commented May 15, 2024

Description

Users are redirected to the homepage without any confirmation after submitting the contact form on ckan.org. Previously, a popup or similar notification confirmed the submission. This absence confuses users about whether their message was sent successfully.

Expected Behavior

  • Option A:
    • Display a clear, explicit message confirming successful submission immediately after the form is submitted
    • After showing the confirmation message, redirect the user to the homepage
  • Option B:
    • Redirect users to a dedicated "thank you for contacting us" page immediately after form submission

If we go with option B:

How the redirect page should look like

In terms of design, it should be similar to https://ckan.org/newsletter/subscription.

Copy:

h1 Thank you for contacting us!

h2 What happens next
Thank you for reaching out! We value your interest and are ready to help. Our team will review your inquiry and respond within 48 hours.

h2 In the meantime
📝 Explore Our Blog: Dive into our blog for comprehensive articles and insights that reflect our expertise and passion for our field.

h2 Join our community
🔗 Follow us on LinkedIn
Join our professional network for deeper insights and updates.
🐦 Follow us on X (formerly Twitter)
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@popovayoana
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@agmorev @Alex-Pavlyuk can you have a look at this?

@Alex-Pavlyuk
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yes it is a valid issue that must be fixed, we will work on it

@Alex-Pavlyuk Alex-Pavlyuk added the in progress the work is in progress label May 16, 2024
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