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Users are redirected to the homepage without any confirmation after submitting the contact form on ckan.org. Previously, a popup or similar notification confirmed the submission. This absence confuses users about whether their message was sent successfully.
Expected Behavior
Option A:
Display a clear, explicit message confirming successful submission immediately after the form is submitted
After showing the confirmation message, redirect the user to the homepage
Option B:
Redirect users to a dedicated "thank you for contacting us" page immediately after form submission
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The text was updated successfully, but these errors were encountered:
Description
Users are redirected to the homepage without any confirmation after submitting the contact form on ckan.org. Previously, a popup or similar notification confirmed the submission. This absence confuses users about whether their message was sent successfully.
Expected Behavior
If we go with option B:
How the redirect page should look like
In terms of design, it should be similar to https://ckan.org/newsletter/subscription.
Copy:
The text was updated successfully, but these errors were encountered: