WA Cloud API: Complex template message, with variables in the header, body, footer and buttons.

[hiagodotme]

Is your feature or enhancement related to a problem? Please describe.

I really like using chatwoot to make my WhatsApp calls. However, I have problems when I need to do some automation, for example:

Send an automatic message exploiting cloud api features not implemented by chatwoot. Like an invoice message available with a payment button.

Describe the solution you'd like

Chatwoot could, through its API, allow the triggering of native requests for "complex" message templates. A property so that we can just overwrite the payload data that chatwoot would send to the facebook apis.

A message with the content "Complex template [template name] sent".

Describe alternatives you've considered

What I will do is create a routine with Active Pieces to make an HTTP request directly to the Meta API's.

However, in addition to not being registered on chatwoot, if I have to do maintenance on my access tokens I will have to remember to update them in both places (chatwoot and active pieces).

Additional context

No response

[linear]

PR-1079 WA Cloud API: Complex template message, with variables in the header, body, footer and buttons.