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Bug: Sonoma 14.5, eqMac does not open and is instantly freezing #927

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seankmg opened this issue May 15, 2024 · 2 comments
Open
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Bug: Sonoma 14.5, eqMac does not open and is instantly freezing #927

seankmg opened this issue May 15, 2024 · 2 comments

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@seankmg
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seankmg commented May 15, 2024

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Describe the bug
EqMac freezes right after startup and is endlessly loading (program does not respond) and DOES NOT even open.
HOWEVER, with the latest release from here (legacy), it does work: https://github.com/bitgapp/eqMac/releases/tag/v1.0.0
When prompted to update to latest version, same behaviour continues.

Steps to Reproduce

  1. Open EqMac (latest Version from website, both directly from website downloaded or via update wizard in old release)

Expected behaviour
EqMac should open and display the regular interface without freezing.

Setup information:

  • Audio device used for playback: MacBook Pro Headphone Jack
  • Audio transmission interface: 3.5mm Jack
  • macOS Version: 14.5 Sonoma
  • eqMac Version: latest (05/15/2024)
  • eqMac UI Version: latest (05/15/2024)

Screenshots or Console.app logs
image

Additional information
Problem started to occur, when i upgraded from macOS Ventura to macOS Sonoma.
Legacy Version 1.0.0 strangely does work for me.

Troubleshooting i already did:

  • As in FAQ mentioned: sudo killall coreaudiod
  • Install latest version from website
  • Upgrade from legacy 1.0.0 version to latest version via update wizard
  • Cleared cache from ~/Library/Caches and deleted : com.bitgapp.eqmac
  • Tested Versions: 1.7.1 / 1.8.3 / 1.8.7 / latest
@seankmg seankmg changed the title Bug: X went wrong when using Y (REPLACE THIS) Bug: Sonoma 14.5, eqMac does not open and is instantly freezing May 15, 2024
@dem-ola
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dem-ola commented May 20, 2024

Same issue since upgraded to Sonoma or since the last eqmac upgrade which is set to Auto-check so I believe I have the latest. Sometimes the problem resolves after about a minute or so but then recurs if I change speakers e.g from my wifi/hifi to the laptop speakers. Sometimes it just crashes/freezes completely and I have to force quit.

@ragauskl
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ragauskl commented Jun 1, 2024

Are there any crash reports in the Console.app related to eqMac?

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