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Flashing firmware from Mac #467

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goDawgs18 opened this issue May 7, 2024 · 8 comments
Open

Flashing firmware from Mac #467

goDawgs18 opened this issue May 7, 2024 · 8 comments

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@goDawgs18
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Hi,

I have:

  1. compiled the firmware
  2. Got the keyboard into bootloader mode
  3. Mounted the Fat 16 drive.

However now I'm stuck because I cannot copy over the firmware into the directory because it is in read-only mode (or something).

When I look at the info for the directory it is marked as "You can only read". So as I mentioned I am unable to cannot copy the firmware over.

During my investigation I have even found a reddit post documenting my same issue: https://www.reddit.com/r/kinesisadvantage/comments/15osdmq/i_am_unable_to_flash_firmware_on_the_360_pro_due/

  • Using Advantage 360
  • Apple silicon
  • OSX: 14.3.1 (23D60)
@goDawgs18
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Seems like I'm not alone: #459 (comment)

Probably going to have to return the device as well 😞

@KinesisCorporation
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Hi there, This is not a keyboard limitation as far as we know. Is there another PC you can try mounting the drive on?

@goDawgs18
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There is another Mac that I can try to use? But I'd expect the same behavior.

@goDawgs18
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I guess may as well try

@KinesisCorporation
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How did it go with the other computer?

@goDawgs18
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goDawgs18 commented May 8, 2024 via email

@KinesisCorporation
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Great. If it doesn't work on the other computer we are happy to do an exchange (link below). Nut it seems unlikely (although certainly not impossible) that this is a keyboard hardware problem.

https://kinesis-ergo.com/support/contact-a-technician/

@ReFil
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ReFil commented May 20, 2024

Just following up on this @goDawgs18 did flashing it from the other computer rectify the issue?

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3 participants