Error : System bootstrap step failed ?

[Odroid13]

System bootstrap step failed

During installation I still get the same error. Whether on a USB stick or an SSD in a USB enclosure. Asus B660 iTX motherboard - Intel i3 12100F - AMD RX 6600

Do you have a solution ?

Thanks

[pastaq]

What is t he speed of your USB Hub? We've seen this issue when using HHD's and slower USB 2.0 media.

[Odroid13]

What is t he speed of your USB Hub? We've seen this issue when using HHD's and slower USB 2.0 media.

I installed the SSD directly into the SATA port and it gave me the same error. I deleted all the partitions, during the installation it recognizes my SSD then I select it for installation and it prepares the format and this message appears. It does the same when I use the SSD in an external enclosure connected via USB3 directly to the USB3 ports on the motherboard.

[jakemer]

I am getting the same error as well using a usb 3.0 thumb stick on a usb 3.0 port on my PC. Happy to provide any additional information requested.

[ruineka]

I am getting the same error as well using a usb 3.0 thumb stick on a usb 3.0 port on my PC. Happy to provide any additional information requested.

Do you have intel rapid storage enabled in the BIOS? If so try disabling it and trying again.

[jakemer]

I believe this is the rapid storage setting in my bios, but I am not doing a raid configuration and am trying to install to a NVMe drive. The releases page is no longer showing but I see some sort of update to main 4-5 hours ago, so I will try making a new boot drive with a freshly downloaded image as well as using gparted or something to pre-format the drive I'm installing to. I have no idea what difference either of those things might make but it could be a better place to start from.

[jakemer]

Update - my hardware configuration has two NVMe drives. I erased them both in gparted (unallocated/no existing partitions). Drive 0, I get the bootstrapping error. Drive 1 I do not get the error and the installation starts. So likely not a BIOS setting but something with the drive itself even though they are both healthy 🤷🏼‍♂️

[ruineka]

Update - my hardware configuration has two NVMe drives. I erased them both in gparted (unallocated/no existing partitions). Drive 0, I get the bootstrapping error. Drive 1 I do not get the error and the installation starts. So likely not a BIOS setting but something with the drive itself even though they are both healthy 🤷🏼‍♂️

What are the vendor/models of the storage devices that aren't working?

[jakemer]

@ruineka For me it was an Inland Performance drive made by Phison Elelectronics. I believe this is the exact one: https://www.microcenter.com/product/642169/inland-performance-plus-1tb-3d-tlc-nand-pcie-gen-4-x4-nvme-m2-internal-ssd

[ruineka]

@ruineka For me it was an Inland Performance drive made by Phison Elelectronics. I believe this is the exact one: https://www.microcenter.com/product/642169/inland-performance-plus-1tb-3d-tlc-nand-pcie-gen-4-x4-nvme-m2-internal-ssd

Thanks for sharing. We are about to get our hands on a known problem drive to get this issue resolved hopefully. It sounds like it may be a drive specific thing that happens on more than one users system.

[fabienengels]

I have the same error when trying to install on my third nvme (first one : Windows 11, second one : Archlinux). The message popu too quickly to have time to read the logs, any way to access the latter ?

As the thirs nvme contained partitions, I tried a wipefs -a on it to clear all the partitions but it didn't help with the issue.

[ruineka]

This is a real early test that is incomplete, but can someone check to see if this issue still happens using this installer? Note the wifi implementation is not complete yet so you will want to boot this using ethernet. https://github.com/ruineka/install-media/releases/download/2024-05-11_be8b995/chimeraos-2024.05.11-x86_64.iso

[fabienengels]

This is a real early test that is incomplete, but can someone check to see if this issue still happens using this installer? Note the wifi implementation is not complete yet so you will want to boot this using ethernet. https://github.com/ruineka/install-media/releases/download/2024-05-11_be8b995/chimeraos-2024.05.11-x86_64.iso

It worked for me :)